Back Office Officer, Russian Speaking

Description

At ForexTime (FXTM) we provide you with the environment and conditions that you need to develop in your area of expertise, whether you are a young individual at the beginning of your career, or an experienced professional seeking to move forward. Our mission is to enable you to reach your professional aspirations by giving you the motivation and inspiration to do so.

As a company that places itself at the forefront of progress, we have created an ultra-modern, hi-tech environment for our staff, consisting of the most up to date equipment and cutting edge technology. We make sure that we have the most up to date licenses of your preferred software in order for you to be satisfied with what you’re working with and efficient at what you do. It's extremely important to us to know that our employees are kept happy with and engaged in their work.

Our team leaders are always there to guide and mentor each member of their team and to inspire them to reach their full potential. We value and respect our employees and view them as our most important asset, our present and our future. Each employee's contribution is invaluable because at FXTM we believe that collective decision making is the key to success. Our company stands for trust, respect, integrity, innovation and progress.

Responsibilities and Duties

• Responsible for transactions processing;
• Monitor the correct workflow (deposit/ withdrawal process in internal systems);
• Responsible for communication and coordination with different departments;
• Responsible for customer relationship management: coordinate with clients for orders, payments and issue resolution;
• Handle customers' inquiries regarding payments;
• Prepare reports and analysis.

Requirements

• University/ college degree in Economics, Accounting, Finance or a related field;
• Fluency in English and Russian languages, both written and oral;
• Computer literacy; very good knowledge of MS Excel and Word;
• Excellent communication and monitoring skills;
• Ability to work comfortably in a high-pressure environment, as well as work to strict deadlines;
• Relevant experience will be considered advantageous;
• Ability to work in shifts.

Benefits

Medical insurance after the successful probation period.